We want you to love our clothing as much as we do. If for any reason you are not completely satisfied with your purchase, please let us know and we will gladly replace or refund your purchase. Simply follow the instructions below.
Before considering a merchandise return, please note the following:
Permanent Mark Downs
As permanent marks downs can occur at any time we gladly offer customers a one-time price adjustment if we are notified within 14 days of the date of purchase.
In order to obtain a price adjustment on any item that has been marked down and added to our "On Sale" section simply contact by e-mail at email@example.com or call 888.481.8339 at any time within the fourteen (14) day window. Please include your order number in your email message. Once confirmed we will gladly refund the difference back to your original form of payment or add it to your account as a credit based on your preference.
Promotional Mark Downs
Promotions and other special offers occur all the time and are temporary. Items purchased with a promotional discount or through any form of promotional offer are not eligible for price adjustments under any circumstances.
EXCHANGES: The original discount or promotional code only applies to items where the same style originally purchased is being exchanged for a different color or size. If you choose to exchange the item for a different style, the discount from the original style purchased cannot be transferred to the new style.
Hey, we're not perfect (but we try)! If we've sent you the wrong or damaged item, we will take care of return shipping and ship a replacement at no additional charge to you.
If an error has occurred with your order please contact immediately through e-mail at firstname.lastname@example.org or call us at 888.481.8339 and a Customer Service representative will assist you with resolution.
Consumer Returns Department
1650 Indian Brook Way
Norcross, GA 30093
Once the returned item is received, verified, and processed by our returns department the original purchase price of your returned item/s will be credited back to your original form of payment. Allow approximately two weeks for processing.
Once the returned item is received, we will immediately process a new order for your exchange, and ship it to you with no additional shipping charge. You may see a new charge on your credit card statement for the replacement item but the original purchase price of your returned item will be credited back to your original form of payment. Allow approximately two weeks for processing.
If you have any questions about or need assistance with your return, please contact us by e-mail at email@example.com or call 888.481.8339. You can also contact us immediately though our Live Chat between the hours of 9:00 AM and 7:00 PM Eastern Standard Time.